Is Perricone MD Cold Plasma Sub-D Neck Cream a Scam?


The wife gets excited

Pam watched the Perricone MD infomercial for Cold Plasma Sub-D neck firming cream. She was impressed. The word “scam” did not enter her mind.

It entered mine, though, the instant she told me she’d like to try some of this wonderful stuff.

We’ve not had what you’d call really great luck with products purchased after my redhead saw them on TV. Bottom line, most of them have turned out to be of inferior quality at inflated prices with superhuman attempts on the part of the marketing firm to hook us on AutoShip programs. The financial hits plus the amount of time and effort expended in extracting our credit cards from those automatic withdrawals resulted in permanent Draconian measures being instituted at the Border Fort a long time ago.

Essentially, those measures can be summarized as follows:

    1. Pam does not pick up her credit card, does not call the company to order, no matter how infatuated she is with the latest oversold doodad.

    2. Pam does come to me in high excitement, certain that this time it’s a great product with an ethical promoter, inventor, or whatever.

    3. I throw cold water all over everything, snap, snarl, and promise to research the item in question.

    4. If the company requires the customer to use AutoShip, red flags fly and we do not buy…at least not from company headquarters.

    5. If there are other online outlets (there usually are) and the product itself looks good, we may try a trial purchase from Amazon or some other online middleman.

    6. If it’s a product that comes in contact with the human body–either ingested or used as a cream or ointment–the ingredient list must be studied prior to purchase. Pam’s allergies are legion and not to be trifled with, no matter how awesome the product looks.

Screen shot of the website for Dr. Perricone's Cold Plasma Sub-D website. Note the page headings that include "The Science", "Clinical Results", and "The Proof".

Screen shot of the website for Dr. Perricone’s Cold Plasma Sub-D website. Note the page headings that include “The Science”, “Clinical Results”, and “The Proof”.

Ingredient list and AutoShip
My B.S. detector may have needed a slight tuneup or something. The Sub-D home page did not immediately trigger any red flags.

Wait a sec. Where’s the tab for “Ingredients”?

Uh-oh. There is none.

Well…maybe they included it on one of the other pages. You never know.

Nope. They didn’t. A quick scan of every page on the site, and…nothing. That’s not good. It means there might be something in the cream that would trigger one of my wife’s hundreds of allergies. Pretty much a deal killer, right there.

But beyond that, it’s a red flag. Reputable manufacturers and marketers of products like this always make the ingredient list available.

Score at this point: 1 RED FLAG. (No ingredient list)
Time to check out what happens if you go to the order page. Sure, we could read about the science and the clinical trials and the proof, but I want to know about compulsory AutoShip.

(*Sigh*) Yup. As suspected. Mandatory AutoShip all the way.

Score at this point: 2 RED FLAGS. (No ingredient list + mandatory AutoShip)

Order page showing the mandatory AutoShip setup in bold print. It does say you can "customize" the program by calling Customer Service....

Order page showing the mandatory AutoShip setup in bold print. It does say you can “customize” the program by calling Customer Service….

Phone service and Amazon reviews

At this point, there was no doubt in my mind that we were looking at a scam. However, more evidence would be a good idea in order to make it clear to my wife that Perricone’s Cold Plasma Sub-D really was a bad deal from any angle and not just a figment of my infomercial-hating imagination.

There’s a number listed on the website. Call that number to place an order over the phone, it says.

I called it.

The usual cheery computer voice greeted me and put me on hold with slightly upbeat elevator music. Every so often, another cheery computer voice came on to tell me how glad they were I called, how busy the operators were, and how they’d get to me at the first possible opportunity.

When the operator came on, I intended to ask just one question: Was it possible to place an order without any AutoShip commitment? If not, we were done. If it could be done, then maybe….

I needn’t have bothered to think that one through. No human ever interrupted Muzak Forever to talk to me. It’s highly likely they don’t ever have a human come on to talk to a customer. I called at around 10:30 p.m. and stayed on the line for a full 30 minutes.

Nothing. Nada. Zilch.

Updating the score: 3 RED FLAGS. (No ingredient list + mandatory AutoShip + no human answering the phone.) Interesting.

Enough to share my findings with Pam?

Mmm…no. Not quite yet. How be we take a looksee at a few Amazon reviews, presuming there are any?

Oh wow. It’s on Amazon, all right–with the worst set of reviews I’ve ever seen listed for any product, ever. A few people like it, but the rest…wow.

Some of the complaints:

Strong fishy smell…reeks…gave me a rash…no noticeable results…gave my Mom chicken skin…

Perhaps the “best” review of all was by “Deuces” of Oklahoma City, who said:

“I almost never rate anything, but after putting this on, I had to rush to the computer and warn anyone who wants to spend money on it: IT SMELLS LIKE SOMETHING DIED. It may give great results in the end. I do not know because I couldn’t stand the smell and washed it off!!”

Guess that means we’re up to 4 RED FLAGS. (No ingredient list + mandatory AutoShip + no human answering the phone + horrible Amazon reviews)
Now it was time to call Pam over, show her what we had.

The disappointment in her eyes was harsh. Heartbroken, she was, feeling betrayed. “How could he?” She asked, referring to snake oil salesman Nicholas Perricone, the Board Certified dermatologist and rather obvious ripoff artist. “Giving people hope like that….” She trailed off.

I wanted to smack somebody. Somebody specific. However, we settled for avoiding the scam and let it go at that.

Ah. Except for one thing. Those three “official” looking website page headings? We took a quick look at them. There was no science. No clinical trials. Not one bit of proof. It was all hype, all watch-my-left-hand stuff.

You got it. 5 RED FLAGS. (No ingredient list + mandatory AutoShip + no human answering the phone + horrible Amazon reviews + menu headings that lie when they refer to science, clinical trials, and proof)

Is Perricone MD Cold Plasma Sub-D neck cream a scam?

We believe so. We really do.

The Sub-D "Science" page contains no mention of real science whatsoever. It simply lists 3 "results you can expect to see" and talks about "maximum nutrient uptake". Nothing else.

The Sub-D “Science” page contains no mention of real science whatsoever. It simply lists 3 “results you can expect to see” and talks about “maximum nutrient uptake”. Nothing else.

The "Clinical Results" heading is clearly designed to fool the average consumer's brain into missing the fact that NO Clinical TRIALS are referenced--only a few percentages, meaningless because they do NOT say, "Percentages of WHAT?"

The “Clinical Results” heading is clearly designed to fool the average consumer’s brain into missing the fact that NO Clinical TRIALS are referenced–only a few percentages, meaningless because they do NOT say, “Percentages of WHAT?”

The Cold Plasma Sub-D "Proof" page is nothing of the sort, consisting of nothing but two fishy smelling testimonials and a "Before and After" video anybody with a cell phone could fake.

The Cold Plasma Sub-D “Proof” page is nothing of the sort, consisting of nothing but two fishy smelling testimonials and a “Before and After” video anybody with a cell phone could fake.

In closing

A couple of final notes about that “Clinical Results” page.

Note the second line on the page where it says, “Extraordinary results after 45 days of application.”

Canny marketing trick right there. If the purchaser is conditioned up front to expect nothing for the first 45 days, she (I’m guessing not many men buy this stuff, though I could be wrong) is going to be easier to suck into that 2nd month’s supply of Cold Plasma Sub-D product. (Can you spell AutoShip?)

Moving on to the percentages (all in the 80’s and all, most likely, made up out of thin air)…percentages of what?

We think we know. We think positive results “were obtained by 87% of the people who got paid to say that”.

Then again, we could be biased. Scams like this do tend to make sceptics out of the truest of believers.

P.S. Did we mention that Perricone MD Cold Plasma Sub-D is really, really expensive? No, that’s not a red flag. We just thought you’d like to know.

217 thoughts on “Is Perricone MD Cold Plasma Sub-D Neck Cream a Scam?

  1. Thanks so much for this review. I was watching the infomercial this morning & was considering buying the products, they seemed amazing. Thought I would Google “Sub D scam” just to see if anything would come up. Sure enough, your article popped up. Guess I won’t be buying that stuff, thanks for the red flags! And thanks for saving me the $50 plus the countless hours of wait time to try to reach customer service to cancel the auto ship.

  2. You’re very welcome, Rebecca, and thanks for commenting. It’s readers who let us know their thoughts on the articles that keep me writing. :)

  3. Thanks for a really great analysis of Dr. Perricone Cold Plasma Sub-D Neck Cream. He’s really playing with the heart’s of all women that are searching for the answer with a ‘magic’ formula for anti-aging in the neck area. It’s so disappointing, but with your review you’re probably preventing many from becoming victim to an obvious scam.

  4. And thanks to you for checking in, Kate. You’re right; he’s playing with hearts, and he’s not playing nice. We continue to get views of this page daily, so I do have hopes that you’re right about the article helping more than a few.

  5. Thank you for your incredible fact finding. I will do this research any time I am leary with to purchase.

  6. Thank you for posting this review. I was considering this, too. I am glad that I found your “flags”.

  7. Thank you for your time and thorough research! Your wife may not like the bad news but she is a lucky woman to have you doing the detective work. Your red flags all rang true. I have been a victim of auto ship for other products and when I tried to contact the firm to discontinue shipments, I either got disconnected on the phone or my cancelation was never “processed” and the charges continued. These scam artsts are getting rich from vulnerable ladies looking for a miracle.

  8. Thanks, Maria. We agree wholeheartedly; scam artists always prey on the vulnerable, and this is certainly an egregious example of the practice. We’ve had some companies that were quite difficult to get rid of after getting sucked into AutoShip. In extreme cases, I’ve even had to sit down with our banker have the bank get involved to get it done.

  9. Thanks for that very comprehensive and clear appraisal of all the red flags associated with this product. I was watching the infomercial this morning, fascinated with the before and after photos. I always research such products for reviews on line as well as active ingredients. It appears you did the work for me!
    At 58, a forerunner in my belief that a combination of non invasive as well as surgical solutions will achieve subtle & natural improvements to fight aging, I have
    done many of the procedures available to ward off the sagging and wrinkled skin
    so may women of my generation are now experiencing. My neck looks great.
    Save your money ladies!
    If you have waited until your 50’s 60’s or 70’s to start addressing this problem, it will take more than a creme. The first thing you need to do is cover your neck as often as possible anytime you are in the sun. Especially at the beach or poolside. Even sunscreen is not enough. Exercise and eat healthy.
    With all the real science behind the latest skin cremes on the market you can definitely achieve improvement in skin texture. There are websites where you can buy medical grade solutions and peels that will improve the skin texture and fine lines. Lists of ingredients are readily available.
    Find a good dermatologist or plastic surgeon. Research laser treatments, ulthera, derma pen to tighten skin and stimulate collagen production or very subtle surgical procedures that only require a small incision under the chin, implementing a combination of ultrasound and micro liposuction to reduce jowls and tighten skin from inside. For extreme cases, unfortunately, the real truth is only a neck lift will achieve dramatic results. There is no one solution for everyone.

  10. I’m an Esthetician and love to look after people’s skin, and not in an expensive way either. I like to help people and choose products that I have tried on myself first. I won’t use acetone based products, I try and keep it all as natural as possible, but even I was taken in by this product. I’m so grateful to read an honest review from a man who clearly cares enough about his wife wo check it out for her first. Thank you

  11. Carla: Great comment, right up to and including the last line: “There is no one solution for everyone.” I couldn’t agree more.
    M: You’re in good company; a lot of people have been taken in by this product. I was, too, at first–that is, my B.S. detector did not go off immediately, though of course it did as the red flags started adding up. And you (and Carla, plus anyone else who’s benefited from this post) are most definitely welcome.

  12. So… just for snitz and giggles, do you happen to know of anyone that has tried this product? I was interested…but I always check out the scams first…..the results are photo cropped? Damn….I wanted so bad for a miracle cure….lol….sucks getting old…..

  13. I don’t know anyone personally who has tried it. Couple of close calls, but no actual purchase and/or application.

    Yeah, I always check for scams first, too. Being a guy, I suffer less than my wife–but if there was a for-real way to get rid of the permanent bags under my eyes…:)

  14. Thank you for all your hard work on the review of this product. It did look/ sound promising. Like the old saying..” if it sounds to good to be true… usually is!”

  15. You’re welcome, Robin. Pam and I’ve seen a few miracles pop up here and there over the years, but so far, a Fountain of Youth skin cream hasn’t been one of them.

  16. Thank you. I looked up the cream on the Internet and found nothing about the ingredients .it is really comforting to know there are people out there that care about others to share. I don’t buy creams that don’t have an ingredient list. You saved me $$$$ thanks!!

  17. You’re welcome, Linda. Saving $$$$ is a good thing.

    Note: I still haven’t come across any sort of ingredient list for this product, although some of the reviews make dead fish sound like a possibility….

  18. To our readers: This post has apparently come to the attention of Perricone marketers, or at least one such. A commenter with the user name of “TaTa98” has been marked as a spammer for attempting B.S. sales tactics here. First, the question was asked if the “60 day money back guarantee” didn’t prove the worth of the product? My reply was:


    Of course not.

    A 60 day money back guarantee means virtually nothing by itself. Even if the company were to be prompt in refunding money when requested (and we’ve seen nothing in Amazon or other reviews to indicate that they are), most people will not return a product even if disappointed. They hate the process (as I personally do) or are jammed for time with the pressures of daily life, etc. Thus, a company can–and many do–put out inferior products, building enough profit margin into the average sale to allow for a certain percentage of returns. And with this particular product being exorbitantly expensive, it’s quite possible that percentage could be astronomically high.


    So, though it was pretty obvious that “TaTa98” was a Perricone promoter, I let that one go and treated it as a legitimate question. However, when that didn’t work, the same user politely said he (or she) had found an ingredient list, provided a link, and asked if that would satisfy me.

    Which it did not. The link went to a standard Perricone sales site with NO ingredient list. Oh, it said “what it had in it”–but the paragraph was mere hype, not an actual list of ingredients.

    That was enough. “TaTa98” has been tagged as a spammer. Our spam catcher will automatically toss his (or her) future submissions in the trash. I won’t even see them.

    Now, a quick note to “TaTa98” and any similar user: From this point forward, any comment that smells even slightly of an attempt to derail this review will be marked as spam and summarily ignored without further ado.

  19. The infomercial for Sub-D is playing on TV as I write this comment. I’m so glad I decided to click on your link to check to see if this product was, as I suspected, too good to be true! I’m 59 and after years of summers during my teens and 20’s being spent tanning with little or no protective lotions, I’m beginning to see the onset of a “turkey neck” from all of the sun damage. Although I would like to think there is a quick fix, I’m realistic enough to know that I’ll be seeing my dermatologist and possibly a good plastic surgeon!

    Thanks for your article and giving us such a detailed evaluation of why this product is a scam. Also, thanks to all of the ladies who have commented here. As the anonymous commenter stated…it sucks to get old. Lol!! Word to the wise, take care of your skin while you are young before the damage is done!

    Thanks again Ghost32. Keep researching and posting!! :-)

  20. Thanks for the comment, Teresa; you summed it up rather well.:)

    And yes, I will definitely keep researching and posting.

  21. I would like to thank yup for doing this review. My husband and I are with a company that makes everything transparent for safety issues. It would have been terrible for people to have had any allergic issues because they were not informed. That is why I am glad we are with who we are with! Thanks again .

  22. You’re welcome, Dawn, and thanks for commenting. My wife and I appreciate what you had to say about allergic issues–she was once tested for response to 300 allergens and turned up positive to 273 of them.

  23. I’ve developed a sensitivity to it and have a recurring rash. I turned 50 recently, so I bought the promo package with Cold Plasma Sub-D this winter after seeing the commercial late at night (can you say “vulnerable sleepy people”?). It tingles a bit for a minute after I put it on, & has an acidic smell. I did NOT notice a significant difference despite AM & PM usage. Last month I developed a décolleté/upper chest/throat rash. Since I use various products, I had to discontinue all creams and start again to find which one was the irritant. I had to pay my doctor’s co-pay & was prescribed a 0.1% steroidal cream, Triaminolone Acetonide, using 2-3 x/day. Eventually it went away BUT 2 days ago I tried Cold Plasma (alone) again just to check reactivity, and now my rash is BACK!! Itchy as ever :-( Aveeno excema cream helps a tiny bit, but Cortisone-10 didn’t. I doubt they’ll accept a return of opened bottle, but I have a sealed one + “High Potency Amine Face Lift” elixir. Anyone want to buy it from me? Ingredients are NOT on containers; I threw boxes away. **scratch, scratch, ow! stop that!**

  24. CinCin, you have our sympathy. Rashes that don’t respond to prescription creams (and only a tiny bit to Aveeno) are no fun whatsoever. Thanks for sharing the grim details–and for mentioning that the ingredients are NOT on the containers. I suspect there’s really only one ingredient: “100% Essence of Scam.”

  25. Thank you for saving me some hard earned dollars! I think I’ll save my money for some laser tightening instead!

  26. Thanks for your thoroughness! I recently saw infomercial and proceeded to order it.
    In the middle of ordering we get disconnected. I call back to customer service and they can’t tell if my order went thru for 72 hrs. I couldn’t believe with our instant society that it would take that long. It was a blessing for me though…I waited a few days and nothing was on my credit card. Then I looked up the product online and found your review! I won’t be ordering this product ever.

  27. Thanks for commenting! I’ve had miracles like that happen, something “going wrong” that in the end turned out to be spiritual protection from harm–in this case, financial harm. It’s always remarkable when one realizes that’s what has happened.

  28. Thank you so much for your review of the SubD … was about to order and again be “sucked” in by a possible scam, but due to you I did not follow through. It was a late night when I saw Dr. P’s offer and thought “this is just what I need”.
    again, thank you for your insight.

  29. I actually placed the order and was on the line with the operator. She would NOT let me off the phone, constantly asking me to upgrade with other and more expensive products. I asked if my information would be shared and for the phone number I would need to cancel autoship. The operator completely evaded my questions and continued to bombard me with the sales pitch. I finally said I didn’t want the product at all and to cancel my order.. That’s when she went into high gear. I asked to speak the supervisor.I hung up! Now I’m afraid I will receive the product. And I don’t have any number to call if I do. Thanks for the heads up!

  30. Adelyn, you’re welcome–but if I were you, if the operator got your credit or debit card number, I’d be seriously considering contacting the bank (or credit card company) to cancel your card and issue a new one. I know that’s a hassle. Been there done that, not with Perricone obviously, but in other problematic situations…and the hassle is worth it. The most recent event was about a year ago when my debit card got skimmed at a by-the-side-of-the-freeway gas station in southern California. It also doesn’t hurt to let the banker (or credit card company rep) know that if the (Perricone) transaction does show up, it’s fraud and not to be honored. They’ll catch it for you if you can, and the quicker you bring your card provider into the loop, the better.

  31. Thanks so much. Now instead of sad because I can’t afford it, I am happy I saved so much money. The new business model. Get a card number, never answer or return a call. And your bank may or may not be a help. If you just close your bank account, the bank may (probably will) allow transactions to go through with a zero balance and then charge you for overdraft. We owned a small fitness business. We have people cancel bank accounts or cards with or without letting us know. One of our long time customers was switching banks and shut down his old account. He forgot to let us know and our system billed his account its normal amount. It was a month after he had closed his account and the bank processed the transaction. Then charged a total of $80 for his $30 membership. I went up to the bank and asked them why, their responses was don’t you want to protect your business from people just shutting down their accounts to keep from paying you? I said no, I don’t do business like that and had to credit him 3 months of service to make up for it. Even though it was his fault for not telling us sooner, his business was important and it was our bank screwing him over. Make sure if you need to go to that extreme to stop payments that you go to the bank first. The really tricky part is that the one payment lingering is enough to keep your account open, then when you pay the fees and cover the charge, you shut your account down again, and the 30 days of lingering half open half closed starts over, at which time the next payment for the business goes through, causing your account to reopen and overdraft charges to go though again. and…..

  32. Thanks, Deborah. That’s good info regarding what can happen when you close an account to cut off payments–which I’ve not done, but I hear what you’re saying.

    We bank with Wells Fargo and have had extremely good luck with them when it comes to fraudulently processed transactions. Any time I have a hint of suspicion about such, I stop in at our local branch to speak with a banker. He or she is invariably helpful and will cut off existing cards (that look like they might get hit) and reorder new ones on the spot without the slightest hesitation. Further, the banker is also willing to call the vendor hitting the account if that seems advisable, right while I’m sitting there.

    Not saying every bank does that well on these issues, but ours does, at least so far.

  33. Great article. I just finished watching that “infomercial” and felt a little net research was in order…..I suffer from turkey neck and would LOVE to find a magic bullet. I’m pretty immune to these scams, but my neck is my Achilles heel, so to speak. I really should have known better.
    I find it amazing that in these days of shared multi-media, televised sales pitches have not risen even slightly to the test to improve their marketing strategies. They can all go suck an egg– they won’t be getting THIS girl’s hard-earned money.
    Your writing style is comprehensive and dryly witty…thanks for the fun read!

  34. Tree, thanks for commenting. I’m pretty sure you don’t much resemble the Tree we already know–the primary protagonist in one of my novels, short for Treemin, a six foot two African American cowboy and welding business entrepreneur. He’s still in his twenties, too, so is not likely to worry about turkey neck for a while yet.

    You’re absolutely right; the TV ads haven’t elevated their pitches one bit.

  35. Wow! Just wow and thank you! You are a real person! (First of all) and so helpful! I was watching the ‘mercial and was like hmmm this can’t be good (but like your wife, i secretly wanted it to be) and coming across your article helped me with a nice reaffirming double check. I’m good at writing these types of ‘mercials off but like you said this one seemed so nice…but yes too good to ne true… lol! thank you again and please take care :)

  36. If anyone wants to try it order from QVC. You don’t have to sign up for auto-ship and can return for you money back (minus shipping) w/i 30 days no questions asked.

    Might actually be more fair than saying it’s a scam w/o trying.

    And no I don’t work for QVC nor have I tried it. Don’t need it, yet.

  37. val: Thanks; your comment made my day. :)
    Becky: That it can be ordered from QVC without AutoShip is good to know, though I’m not a fan of QVC either. My wife got addicted to both QVC and HSN some years back and hurt our financial situation significantly before she managed to get hold of herself.

    Your remark that it “might actually be more fair, etc.”, though, is in my opinion a bit off base. My research was relatively thorough and included studying many horrifying reviews (on Amazon in particular) from people who HAD actually tried it and reported the nasty results. I think it’s fair to say a Mojave green rattlesnake is venomous without subjecting myself to its bite, that a desert wash in flash flood will swallow my truck without driving into it to find out, and so forth. Learning from other people’s experience is anything but “unfair”.

    Happy to hear you don’t need it (Perricone) yet. That’s a good thing.

  38. Just sat through the informercial and Googled “Perricone Scam” which landed me here, so thanks for all of your research! For anyone who’s interested, the ingredients are on Sephora’s website (Salmon Egg Oil? No wonder it stinks!)

    Thanks again!

  39. Thanks for your review. I got scammed by an auto pay product “never again”. I tried to cancel charge on my credit card they took it off and researched the charge.
    Surprise!!!! Credit card co. found it to be a valid charge and put it back on my account becaused I had recieved the second mailing. The only good news was I never received the product again , bad news I got a letter from a collection service, even though amount was paid for by credit card co. Unbelievable!!!! These “auto pay” scams play hard ball to get your money.

  40. I ordered from QVC and amazon and never had to do autoship. I have really liked all the products and have seen a difference in my neck and face. Not a drastic change, but improved surface, smaller pores, and brighter complexion.

  41. Michigander: Thanks for (finally!) finding a list of the ingredients. I thought about posting them here, but since they’re extensive and also different for each of the various products, decided not to do so. does indeed have the details. I did notice that a few of the ingredients were recognizable and beneficial, for example the alpha lipoic acid–but my wife and I both take acetyl L-carnitine with lipoic acid from Walmart for a few bucks a bottle.
    Annie: Agreed; AutoPay is nasty stuff, period.
    Stacey Barnhill: That’s good to hear…and also the first positive review I’d seen from an Amazon connection. So I went to Amazon just now, and low and behold! The Perricone reviews on the site are suddenly rating the product(s) MUCH higher than used to be the case!

    Well…color me suspicious, but this seems a bit weird. Either Perricone drastically upgraded their products or somebody at Amazon expurgated hundreds of negative reviews. Frankly, it’s got me wondering what the Devil is going on there. Did somebody get seriously bribed or what?

    On the other hand, though I detest QVC (because of my wife’s previous addiction to QVC and HSN that nearly broke us a decade ago), I will say that Amazon is the way to go if you do want to try Perricone. At least you won’t get hit with AutoShip.

  42. I pretty much assume that the majority of these late night infomercials are a flimsy attempt to separate the consumer from his/her money, but once in awhile I “google” the product in hopes of a fluke/truly quality product. Your analysis and the points you use to determine the veracity of the claims are right on. I am going to print them out as a reminder, lest i ever be tempted by one of these “snake oil salesmen.” Thanks fro the info and a lively, humorous way of presenting it!

  43. I called to order this and the guy kept asking me the same questions over and over and what number did I call, Why he didn’t know what number I called, I hung up then I seen this post so thank yu very much

  44. Susan Lee: Thanks for commenting. I couldn’t agree more; in my book, “infomercial” is another term for either “change the channel” or “turn off the TV”.
    Trudie: You’re welcome. Glad this post was of help to you. I suspect (just as an educated guess) that the company uses different phone numbers to identify different ads they put out. Then, by logging the numbers (from those who answer instead of wisely hanging as you did when asked the question), they’re able to figure out which ad is bringing in suckers the fastest. But yes, for the person receiving the call to have to do that manually rather than having some sort of computer program sort it out…that’s pretty sloppy (or cheap) work.

  45. I am watching the infomercial right now – I almost got sucked in, as I have in the past – but not this time. Thanks for your well written, documented article. I also have sensitive skin and have had reactions to other expensive trials and auto charges and disputing CC charges…and still…we look for the magic pill to reverse the aging process since youth is worshiped and glorified in our culture. I guess it’s time for graceful acceptance.

  46. LOL! Thanks for commenting, Marsha–but if you do find that magical “graceful acceptance”, please feel free to let Pam and me know where it’s located. Glad the post was of some assistance to you, no laughing about that.:)

  47. I thought the claims for this product sounded too good to be true. Thank you for your research. Now, do you have any research on the miracle lift? (I am only half joking …)

  48. Thanks for commenting, Debra. I’ve not done much research on the miracle lift…but only because Pam has not (yet) been insistent about getting one. :)

  49. Thank you for researching this product so fully Ghost32. I was almost taken in by the advert and decided to check it out on Google and found your review. I’ve been swizzled before and I am so grateful for your review. I’ve subscribed to follow you :-) Thanks again
    PS If you do find any rejuvenating creams that do work please let me know. I’m planning a face lift and think that’s the only way to recapture my youth.

  50. Thanks, Adriana. It’s always good to hear the post helped somebody–and new subscribers are what makes the site go ’round, so to speak.

    I’ll be happy to let you know if we uncover a true Cream of Youth…but my wife is, like you, lobbying for a face lift.

  51. I fell for this. Supposedly, I would be billed $49.95 for initial shipment and would receive shipment every three months and be billed $49.95 for each shipment. I received initial shipment on 8/12 and was billed $49.95. Then yesterday I received another shipment and was billed $52.94. I inquired about this immediately and was told I would also be billed 10/10 and 11/7 for $52.94 each time. I am furious and feel helpless. It was a bait and switch and I got caught. I haven’t given up yet! Anyone else have this happen?

  52. Cheryl, I’m sorry you got stabbed by this one. Suggestion: If you have not already done so, please do immediately contact either your credit company or your bank, whichever one issued the card you used to order Perricone–and have them (a) CANCEL and reissue your card under another number immediately plus (b) INVESTIGATE your statement to them (bank or whoever) that every charge EXCEPT the very fist one (which you did authorize) is FRAUD.

    Under current federal law, every credit card company is required to immediately take action on your behalf. The fraudulent charges should be returned to your account immediately even if the credit card companies have difficulties getting their money from Perricone; it’s on them and they are usually more than happy to help you. If it’s a bank debit card, the recovery may take a few weeks but should happen eventually–and you will NOT be charged again in the future because you have had them “crush” your card.

    If is a bank debit card, the best thing to do is to stop by your local branch and sit down with a banker. By and large, they’re very good at what they do and very sincere about it.

    If it is a credit card company, every one has a fraud department, usually accessible via a 1-800 number (in tiny print) on the back of the card. Or you can Google “credit card fraud 1-800 Citibank” (or whatever the name of your credit card company may be) to find a contact number.

    In such matters, credit card companies and banks are 100% on the consumer’s side and WANT to help; you are NOT helpless. You’lll not likely be able to get back the $49.95 for the shipment you’ve already received, but there is NO reason to suffer beyond that.

  53. I used this product for a couple of months and did notice a big improvement in the appearance of my neck. However, I have developed an itchy rash. I thought it might have been related to sunburn. But now I tried it again on just half of my neck and the rash has recurred. I don’t consider myself to have sensitive skin or skin allergies. This is the first time I have had a problem like this. Trying benadryl cream. Yikes.

  54. Thanks for posting this! You saved me many headaches as I was just going to order this product!!!

  55. MC: Really appreciate your comment. It’s not good that you got the rash…but it IS good that the rest of us get to hear about it, preferably as a substitute for having the experience personally. :)
    Colleen: You’re welcome, and we’re glad to hear you found this post BEFORE ordering.

  56. Well, unlike many of you- I DIDN’T research any reviews for this product, and fell hook, line, and sinker -once again! The ONLY thing I did right (learned the hard way) was buy this product on Amazon to avoid the autoship mess. Now I’m out $55.00, I smell like a dead fish, AND I have a wicked rash all over my neck (and I’m not allergic to anything!) When I tried to find out the ingredients in the product because of the rash, there weren’t any! Is that even legal? This really stinks…literally! Wish I had read your most excellent and very thorough review.

  57. Wow. Thanks for commenting, Marilyn. Sorry to hear about the rash (and the $55.00 outage)–but like you say, GOOD FOR YOU that you bought it through Amazon.

    I’m pretty sure it’s not legal to hide the list of ingredients as deeply as Perricone does. It’s a little surprising that with as many unhappy customers as they must have by now, they’re still in business. I know people personally who’ve done hard time for fraud less egregious than this.

  58. In the meantime, I have found the list of ingredients, as I wanted to show my doctor for treatment of the rash:
    Aqua (Water), Glycerin, Tetrahexyldecyl Ascorbate, Phosphatidylcholine, Isopropyl Palmitate, L-Tyrosine, Butylene Glycol, Glyceryl Stearate, PEG-100 Stearate, Cetearyl Alcohol, Oligopeptide-17, Ceteareth-20, Magnesium Aspartate, Zinc Gluconate, Dimethyl MEA (DMAE), Docosahexaenoic Acid, Ascorbyl Palmitate, Phenoxyethanol, Dimethicone, Caprylyl Glycol, Glycolic Acid, Retinyl Palmitate, Saccaromyces Ferment, Elaeis Guineensis (Palm) Oil, Carbomer, Disodium EDTA, Tocotrienols, Copper Gluconate, Polysorbate 20, Sorbic Acid, Tocopherol, Sodium Hyaluronate, Acetyl Hexapeptide-8, Palmitoyl Oligopeptide, Astaxanthin, Palmitoyl Tetrapeptide-3
    Does anyone know how to treat this particular rash?

  59. I certainly do not have a clue about treating the rash, Marilyn. Especially since there are so many different ingredients involved and different users could possibly “rash up” from different items. Or there could be a combination of ingredients that have really high rash potential.

    Maybe a reader will know the answer, though. Let’s hope.

  60. I wish I had seen this post. I just tried to cancel an order placed less then 5 minutes prior and they connected me to customer service which is closed. I even spoke to the same rep I ordered from.

  61. Yeah, and you can bet “customer service” would have been “closed” no matter what hour of the day you called. I know I hate it when that happens to me; a near miss like that stings even worse than not finding out until later–or at least it does for me. The only thing I can think of that would be worse than being defrauded would be having to work there.

  62. Caveat Emptor, people! Do your homework! Read the fine print.
    I have been wanting to try Dr. Perricone’s products for some time now. In skincare circles the products are highly acclaimed. I’m ALWAYS looking for maximum bang for my buck. I purchased a kit with trial sizes from QVC and tested five of them: Cold Plasma Eye, Face Finishing Moisturizer, Neuropeptide Facial Cream (the only one with a slight fishy odor), OVM and Blue Plasma. Previously I had tried a sample of the Neuropeptide Deep Wrinkle Serum which is fantastic. I LIKE what the products are doing for my face. I now want to try more but ALWAYS avoid paying retail…..(check Sephora for retail prices….yikes!) I found the subd website and thoroughly read and re-read the fine print. The package you receive for the price is a STEAL! But wait…that’s not all….I went on e-bay to see if I could get a similar value and my assessment is that I CANNOT. I will buy the upgraded super duper package for $79.95 and once received will simply call to cancel! Who wins….ME. Now, I already know I like the products….I can tell a difference in my skin after just a few uses. Yes there is an odor to some of them. Boo Hoo. For me, it dissipated immediately and did not linger throughout the day as some I have experienced. I will endure 30 secs of fishy smell for the benefit. Finally, as a savvy shopper, IF I hadn’t tried the product yet and was unhappy with the result, I would not only cancel the auto shipment, but call to ask for a refund. Most companies will do this I don’t believe this is a scam. It’s all laid out in black and white. Bottom line is that the auto delivery plans, If you are disciplined enough to remember to cancel, can be a fantastic deal for the consumer. Just sayin.

  63. Well, Jane, your comment sounds a tad over the top, but it’s possible you’re shooting straight and are not a Perricone shill. After all, they do say it’s an ill wind that blows no one any good; perhaps you’re the one in a million who doesn’t mind the hassle of canceling AutoShip, doesn’t have an allergic reaction to the product as some of our readers have had, etc. I do not agree that the package price is a steal, though in my opinion there is definitely some stealing going on.

    However, if you later ud that canceling your AutoShip was simple and easy to do, I will definitely be questioning your credibility as no one who’s reported here has been let off the hook easily with this company to date. I continue to view Perricone as one of the more egregious skin care scams out there.

    Your opening words do say it all, though: Caveat emptor, buyer beware.

  64. I was another woman almost duped into ordering this snake oil but wanted to look for comments first. As you know, our hope that something out there will make us look young again never wanes. Once I read your in-depth research and the comments of my sisters, the urge to order crashed and burned. It’s not like Perricone is fly-by-night. His products are sold in reputable stores and are insanely expensive. As the woman on Amazon said: “The ingredients aren’t so special as to warrant such a high price.” My belief is that Perricone can charge what the market will bear. Obviously, someone is buying his products. As David Hannum said, “A sucker is born every minute.”

    My husband, who is another rational thinker, will also thank you from saving me from disappointment!



  65. Ghost32, No, I’m not a Perricone MD shill. I’m a word-nerd and even had to look that one up. So thanks for the vocab lesson! Regardless….
    Anne: I would hardly call Perricone products Snake Oil.

    I placed an internet order today for a 90 Day Supply Deluxe Kit and, with gifts and bonuses, will receive the following for $79.95

    Cold Plasma Sub-D
    High Potency Eye Lift
    Face Finishing Moisturizer
    High Potency Evening Repair
    High Potency Amine Face Lift Treatment
    Citrus Facial Wash
    No Foundation Foundation
    Cold Plasma
    30 Day Supply of Super Antioxidant Vitamins

    I would not expect these to be full sizes, but they are larger than samples. The website does not define the weight/ounces of the products. They indicate they will last 90 Days.

    Initially I thought I would wait until the products arrive to cancel the Auto Delivery, but think I will call as early as tomorrow.

    Will report back later….

  66. Jane: Thanks. Glad to see you’re keeping us posted, and I for one am looking forward to hearing how the AutoShip cancellation goes.

    Anne: You’re welcome–and unlike Jane, I (like you) view Perricone products as snake oil. I also see Perricone himself as the snake, tempting all the Eves out there when they mature enough to spot a few wrinkles and understandably become more interested in firming their necks than in swallowing apples.

  67. I saw the ad on UK TV and thought “how amazing” …………. until
    Dr. Perricone himself came on, and my first thought was “if your product is so good, why have you not used it ?”

  68. Save the packaging and make sure you cancel as soon as possible. I cancelled the next day since I am not a fan of auto ship. The product made me break out and I returned it immediately but had thrown out the packaging (thinking I was getting a great deal so I was not worried). I sent it back in a good box with good packaging of my own and clear notes. Low and behold I again was charged (which I was not clear would happen, probably my bad in thinking I was getting great deal). I called today and it takes 4-6 weeks for the return to be processed in their system and I will continue to be charged until they “process my return”. So I will be calling back each week for my refund of all charges. I have no faith it will happen. I hate this “deal” and will never do this again! Product is bad and billing practices are worse.

  69. Thanks for commenting, dc. As I’ve mentioned before, it might be a good idea to have the credit card you used canceled and reissued by the credit card company or bank that issued the original. They can’t steal your money from a dead card (which is what they’re doing by deliberately delaying the return process), and I’m guessing (though it’s not much of a guess) that you’ll never see the money that’s already gone out anyway.

    Your final sentence is the best summary I’ve seen to date: “Product is bad and billing practices are worse.”

  70. Thanks for this article. I also did a search and came up with and it listed the Perricone product as mostly good but I noticed Dermagist was rated as superior. I also tried several other categories and Dermagist always came out of top. I am wondering if is operated by Dermagist or if if really is a superior product. I think the website is a scam….

  71. I use Perricone MD. Love their products. The only one I got a reaction from is the Amine High Potency Face Lift. Other than that everything else is amazing. Go to nordsteom and get samples.

  72. Linda: Sounds like you nailed it. I’ve seen a lot of those websites pretending to be independent reviews, but they all have that not-quite-right smell to them with one particular product always coming out on top, just as you describe.

    Yep. I just took a look at It is, exactly as you said, designed to promote Dermagist and is undoubtedly owned by Dermagist.
    E: Interesting. I hadn’t realized Nordstrom’s was stocking their products, but it ought to be easier to return an unacceptable jar to the store than to deal with the online high pressure folks. Being able to get in someone’s face locally is generally a good thing. Not that either my wife or I would touch a line that had even one product in it capable of producing an allergic reaction, but not everyone is as hardcore about that as we are. Thanks for commenting.

  73. I Binged “Sub D scam” and sure enough, your withering review came right up. I loved it for the vocabulary and style alone. Exposing the familiar whiff of BS is priceless, and very dear to me too.. Try the book ” Bad Science” by Ben Goldacre. I think you might just like it. May your wit stay rapier.

  74. Thanks, David. I’ve already called up “Bad Science” on Amazon. Looks pretty good; I may actually get around to reading that one of these days…:)

  75. After reading your review, as well as all of the comments here, I will not be ordering the Perricone products though, I’ll admit, I was tempted by the infomercial. I do want to tell all my “not so young now” sisters that I have found one product that is as great as advertised. It is called “Decollette Pads” intended for us side sleepers who end up with wrinkles on the upper chest. The results provided by these silicone pads are evident almost overnight. AND there is no demand for signing up for regular shipments!!! Truly, these pads are comfortable and the results are remarkable. You do have to continue using them on a fairly regular basis or the wrinkles will return after a certain number of nights of not wearing them. They are, however, washable and re-usable. You can find them at I have not used their facial pads so I cannot tell you anything about those. I imagine they are also available thru Amazon.

    I am an attorney and a mystery writer. If interested, you can check me out on my website or Google my name

  76. Thanks, Dania. I didn’t find the Beautiful Chest brand of décolleté pads on Amazon (I just checked) but did find a number of others apparently designed to do the same thing. The majority of the reviews are 4 star averages, a pretty good indicator that the concept works.

    Your website looks awesome, especially the bio tidbit about your time in Vietnam. (I’m a Vietnam Era vet but was not sent in-country during my draft years in the U.S. Army.) I’m willing to bet the men who interacted with you back then retained the memory for the rest of their lives.

  77. Thanks for the excellent research/review. I was thinking of trying the products due to the promotion……glad I read this first!
    For ladies (and men) who are interested, there is an excellent product called “Nectifirm” out there which TEMPORARILY noticeably improves neck sagging and wrinkles. Daily use maintains the improvement, however if you stop, your skin will eventually return to its pre-Nectifirm state.
    I first discovered the product in a Plastic Surgeon’s office and his staff raved about it and encouraged me to try it……. I was not disappointed, the first time I used it I saw a noticeable improvement. After using it for a while, my only question was “Does it come in a larger size?” Now it does!!!
    My sister is a Dermatologist who is scrupulously careful about the topical skin products she offers her patients….. she won’t sell anything unless she and her staff have tried it and validated the claims. With all else being equal, she also tries to identify the products which offer the greatest benefit to her patients at the lowest cost. She believes that Nectifirm is the best product out there for noticeable temporary improvement.
    As another commenter already noted, significant long term improvements can only be achieved with lasers, i.e. Fraxel, Ultherapy, fillers, etc., and permanent improvement still requires surgery.

  78. Thanks, Yolanda. Pam and I just checked Nectifirm out on Amazon. Pretty good reviews, pretty pricey, sounds okay if you have a ton of money you want to throw at your neck for TEMPORARY results….:)

  79. I’m one of the dopes who fell for it. After ordering from the informercial I received the products and they are just OK – certainly not worth what Perricone charges for them. I received the unordered autoshipment last week and promptly sent it back with a written note to refund me and cancel the autoship. However, from the other comments here, it sounds as if I’ll have to cancel my credit card and just eat the first payment for the stuff I didn’t order. Merry freakin’ Christmas to me. How do these jerks stay in business? Has anyone tried reporting them to the BBB? (And thanks ghost32writer for this page.)

  80. Followup – just checked the BBB site. 40 complaints over three years, 27 resolved in 2014. If you’ve been scammed, it seems that complaining through the BBB gets their attention. Might be worth a try if you’re still fighting with them.

  81. Emac: You’re more than welcome–and THANK YOU! (For checking the BBB site.) Your “Merry freakin’ Christmas” remark cracked me up–because it sounded a bit like the title of my newest science fiction novel, which I’m writing online, chapter by chapter, before publishing offline. The title: “Happy Bleeping Birthday to Me!”….:)

  82. I’ll come back and let you know how I fare with trying to get a refund from Dr. Snake Oil. I’ve been in marketing myself for close to 30 years and I can’t IMAGINE doing what Perricone & Co. are doing to customers. They’re probably spending more money addressing complaints and squelching bad publicity online than they are duping people into auto-subscriptions and p***ing them off. It’s a real head-scratcher.

    Anyway, best of luck with your book, Ghost32! And Merry Christmas to you and yours! :)

  83. Thanks. I’m with you on the head-scratching, except that it’s obvious Perricone must be making a net profit even with all the flak from the buying public. FYI, I’ve done a bit of marketing in the past as well and likewise cannot see myself acting in such a way. Of course, being keenly aware that what goes around does come back around with a vengeance, that might simply be self-preservation on my part. :)

    And Merry Christmas to you, too!

  84. Great point, Ghost32. Karma is a you-know-what. And digital Karma is a you-know-what on steroids since everyone has Internet recourse these days – as so wonderfully exemplified by this page. Keep up the good work! I’ll keep you posted. :)

  85. Hi Ghost 32…Just stumbled on your reviews of the Perricone product Sub-D for the neck/jawline. I did laugh out loud at your comments, describing how your wife would do this/that, and how you went about approaching yet another informercial possible scam. Good writing! As for me, I’ve purchased one or two items from ‘tv infomercials’ (usually cat toys, easy stuff) and have had equally annoying results with their service. But I’ve purchased Perricone products for the past 5 years or so, through a home shopping network, QVC, never from the infomercial. QVC is huge, internationally recognized as reliable, quality-driven, and carry thousands of products ranging from skin care to…well, to anything you can think of. They carry most of Perricone’s products, and yes they are pricey., even though QVC sells them for less than in department stores. I’ve tried about 5 different products; facial moisturizer, neuropeptide facial cream (yes, there is such a thing as neuropeptides :)…and the Sub-D neck cream. All of them gave me pretty good results, and the Sub-D neck cream was the best. QVC has auto-shipment plans for his products, as well as one-time shipments. Also they list all ingredients along with the information listed for his products. With QVC, you can cancel auto-ship so easily, one call, I’ve done it with other skin care items. Didn’t even have to say much, just did it on their automated line…they’ve never given me any grief. I don’t know what’s up with that infomercial, and yes, I’ve seen it. First time I saw it, just recently in fact, I was kind of shocked that Perricone was going “that route”…he makes sooo much money on selling his line in department stores, and on QVC. And QVC marks them down quite a bit from the department stores., so I go back for more products about twice a year. The Sub-D neck cream does smell odd….but certainly not ‘like something that died’! It honestly has a combination of a fishy smell, and something they obviously tried to use to make it citrus-smelling. (didn’t work!) The kicker is, once you apply it, and wash your hands with soap and water, the smell pretty much subsides on your neck/jaw within 10 minutes or so, so that’s why I’m so shocked to hear all the horror-stricken remarks about it! I realize everybody is different and it may bother others more than it bothers me, but c’est la vie :). I guess my main point here was to provide an honest review, based on results, of this product. I give it a B+., bordering on an ‘A’… When used daily, over several weeks, I have seen a lessening of lines and ‘pouchy’ skin below my jawline. Nothing, short of plastic surgery, will remove those pouches completely ladies…come on! Surely you realize that. I’m 60, and started using his products in my mid-50s…they have helped. Are they “miraculous”? Nope. No product is. But when used consistently, they’ve given me the best results when compared to the dozens and dozens (yes, I’ve spent big bucks on skin care!) I’ve used the past 10-15 years as I (ahem) tried to age, gracefully. I just hate to see the guy’s products get the complete thumbs down based on the infomercial set up—the way they don’t answer phones, or ignore your requests to stop shipping you something. I get it…it’s bad business, so I’m (again) shocked he’d use that system. If any of my female friends are reading this, and want to try one of his products without all the hassle, go to QVC. No, really, I don’t work there. Just a 20 year customer of theirs, and always pleased with their performance/products. You can use a credit card, order a one-time shipment, (sometimes his stuff will go on an ‘easy pay’ plan where you can pay monthly, yet they ship the product to you right away)…and yes, if you don’t like it, save the box/labels and send it right back within 30 days…they WILL refund your money, zero questions asked. I’ve done it once or twice w/ clothing that didn’t fit right, even shoes. OK, I’ve rambled enough. While I join you, Ghost, with your disdain for infomercials and the lousy way they conduct business via the phone, I wanted to speak up on behalf of Perricone’s products which are high quality (and expensive), and also remind folks you don’t have to use the infomercial nightmare route! Cheers….

  86. Just to show I’m not pulling your chain :), here is the ingredient list for the Sub-D neck/jawline cream Perricone has been selling on QVC for several years: I’ll include the link from the product page from QVC (if that’s legal? should be) in case anyone wants to try it. It’s a little pricey but you can order it one time and pay in monthly installments; I’ve done it repeatedly for years. No, it’s not a miracle, no product is, but it works nicely. “Ingredients: Water/Aqua, Glycolic Acid, Tyrosine, Dimethyl MEA,Isopropyl Palmitate, Acetyl Carnitine
    HCl, Arginine, Cetearyl Alcohol, Glyceryl Stearate, PEG-100 Stearate, Phosphatidylcholine, Thioctic Acid,
    Rosa Moschata Seed Oil, Vaccinium Macrocarpon (Cranberry) Seed Oil, Ceteareth-20, Caffeine,
    Dimethicone, BHT, Saccaromyces Ferment, Magnesium Aspartate, Zinc Gluconate, Phenoxyethanol,
    Rhodiola Rosea Root Extract, Caprylyl Glycol, Phytic Acid, Carnosine, Disodium EDTA, Elaeis Guineensis
    (Palm) Oil, Astaxanthin, Copper Gluconate, Tocotrienols, Sorbic Acid, Fragrance/Parfum, Limonene,
    Tocopherol, Sodium Hyaluronate, Linalool, Alanyl Glutamine.

    Information provided by Perricone MD.

  87. Jan: Thanks for commenting–it’s actually good to see someone happy with the product, let alone a product ingredient list. I will always give the product a complete thumbs down (for a number of reasons) but I’m only one reviewer.

    As for the Perricone’s availability on QVC, happy to hear that works for you–but I’m also a dyed in the wool “QVC hater”. My wife went through a “QVC and HSN addiction” phase about twelve years ago that nearly broke us, getting sucked into buying product after product after product she saw on the shopping channel infomercials. Not all worthless products, but 95% products for which we had no real need and many for which we had no use whatsoever. Cost us thousands upon thousands of dollars before it was done. Got so bad that I had to “pull” her credit card and forcibly take over every penny of our finances for several years, not a comfortable situation for either one of us.

    But if (*^%&$$!!!) QVC has worked for you for 20 years, yay for you. :)

    Please note, too, that the product (Perricone) gets its compete thumbs down not ONLY from the infomercial setup (though that would be enough in my book any day, as I’m a zero tolerance kinda guy when it comes to bad advertising), but also from the number of people who’ve reported “dead” (not just “kind of odd”) smells and allergic reactions.

  88. Thank you, Ghost32, and everybody else for all of your comments on Perricone products, procedures and more. They were not only informative, but entertaining! :-) Yep… I got sucked in today prior to reading the reviews. I ordered SubD neck cream based on what I learned on their infomercial. Interestingly enough, I am the type of person who believes that, short of plastic surgery, diet and exercise are the best thing you can do for an aging neck (realizing it is very limited, and you are going to age no matter what). When I first started watching the infomercial, I said to myself, I know better… but it was sounding soooo good… and at 58 years, my neck could sure use some help. Maybe it is worth a try. So, with some skepticism… I called. For $49.95 ($59.82 with shipping, handling and tax), they are shipping SubD, a facial treatment and a free gift: Blue Plasma (or something like that). They were clear about the autoship following my first 30 day supply. I had expected it, and asked about the cancellation policy. The gal I spoke with tried to sell upgraded pkgs. I simply said “no thank you” on each attempt. In closing, she proceeded to make it very clear that I could cancel the autoship at any time and gave me the customer service phone number: 800-567-0287 (noting they were available 24/7). Additionally, she noted they had a 60 day “Bottom of Bottle” guarantee. Meaning, I could return an empty bottle to them to get full refund with the exception of shipping, handling and tax. In fact, she had covered some of this info. earlier in the phone call. It was important for her to convey the customer service and guarantee info. and to be sure I understood it. Given this phone experience, I can only assume that reviews such as yours, Ghost32, have gotten some attention and have caused them to step up to the plate… and follow proper business practices. I may be wrong on that assumption. But I guess I will find out should I decide not to continue with the product. Given my skepticism that a cream will actually do what they say it will do, cancellation is entirely possible. I’ll keep you updated. Barb

  89. Thank you for your review and analysis of this product, I can now change the channel and not have a second thought of it!

  90. Thanks for this review!! This ‘info’ commercial has now hit the UK and my BS detector went off. Great to find this review and see your analysis, thanks.
    For anyone in the UK who has subscribed and wants to stop – contact your bank and ask them to stop the ‘autoship’ payments – they will do this and recover the money for you. Know this as I got scammed once before! Never again.

    Thanks for this.

  91. @barb – my error was ordering through the website after seeing the infomercial instead of calling the 800 number. Although they made the subscription policy clear to you when you called, the information on the website when you go through the process to order isn’t anywhere nearly as forthcoming. I didn’t even know I’d subscribed for anything until I got a box of productsI didn’t order. So I’m glad your phone ordering experience was good – that’s a point in their favor. I’m still working on getting refunded.

  92. Barb: Interesting. Please do check back with us if you decide to cancel; it will be well worth knowing whether they’ve “upgraded” their business practices…or not. Upgrading would definitely be good.
    Diane: There you go! :)
    LindyUK: Thanks for the bank help remark. I know our bank does well at stopping future payments, and they did refund $318 that was fraudulent spending after somebody “skimmed” my debit card number from a gas station pump. Took a few weeks, but they did it.

    As for the review, you’re very welcome. This post generates more comments from readers than any other I’ve published in the last 3 years.
    EMac: Thanks for commenting. I note from what you said that their refund policy is still apparently “stall for as long as possible”.

  93. I have not yet received the product. But will keep you updated once I have it. Will let you know what I think of it. And if I cancel… will let you know how that goes.

  94. Thanks so much for your research. I was watching ”The Shopping Channel/” this morning. I see that Dana has been replaced by a younger version, lol. This new host takes stretching the truth to a whole new level. She said that none of the Perricone products contain added fragrance. So not true, I brought up about 6 products on to look at the ingredient deck and sure enough more than 50 percent of the ones I looked at contained added fragrance. Then she started to say she was so ”humbled” in his presence, at which point a wave of nausea surged through me. On and on about how he was sooo brilliant and breezed through Harvard Med School in 3 years. Ok, so I went on line to check that out, NO record of him attending Harvard at all, interesting! I think every one is finally wising up to the ridiculous claims and outrageous hype. Anyone willing to pay $325.00 for a tube of goo that smells like dead fish must be very desperate. If you want to know my skin care source its ””, an amazing site where you can buy pre made products or design your own at a tenth of the cost of Perricone. By the way the skinactives ” dmae ”serum does not smell like fish. Thanks

  95. Thanks Ghost……last night I checked to see what was happening on the final Perricone live show on The Shopping Channel (Canada). Their major skin care lines such as Elizabeth Grant, Skinn, M.Asam and Strivectin usually sell close to 10,000 ”Showstopper” units over an 8 hour on-air period (8 X 1 hr.). Perricone had sold 560 ”Showstopper” 3 piece plasma combo (cold plasma, sub-d plasma and something scary and green, lol) for $179.99 regular $425.00. I also noticed when I scanned the daily schedule that their segments had been cut from 1 hour to 30 minutes, never seen that before for any product. I think that because of all the crazy negative reviews and an absolutely stellar site like yours that the consumers are totally seeing the big picture. By the way, giggle, I saw Perricone on tv recently and his neck looks like an old sock with extreme elastic failure. Perhaps he should give that sub-d a whirl, FOCL, cheers…Glen

  96. Glen, that’s absolutely hilarious–though not exactly unexpected. Oh, thanks for the “stellar site” kudos, too. I had wondered if age was going to give Perricone back some of his karma; sounds like it’s well under way. You just made my day. Grinning ear to ear now….

  97. Update: Well, miracles of miracles! After I mailed back the subscription product with a note asking to be removed from auto-ship, I just saw that my credit card has been refunded for the first payment, minus $8.97 (probably some kind of restocking fee). I can live with that based on the fact that I now don’t have to a lot of waste time on the phone trying to cancel the subscription. So … point for Perricone.

    I can’t help wondering if this great page and all of your comments here have made a difference. I would like to think so!

    Of the products I tried, the only one I might consider getting again was the Blue Plasma serum. Unlike the others, which didn’t really do anything, this one didn’t smell like dead fish and actually improved the appearance of my skin – brighter look and smaller pores. However, I’m still not convinced it’s worth the hefty price tag. I would try other less expensive products first before I shelled out more $ for this.

    Thanks again for this fantastic page, Ghost32. I think you really made a difference for the consumer here! :)

  98. Thanks for letting us know your refund went well, EMac. I’d like to think that, too–that our efforts made a difference in Perricone’s business practices. I don’t suppose we’ll ever know for sure, but it’s a nice thought. :)

  99. Thank you for posting your great article. I just saw the infomercial and was tempted to try the cream & possibly waste my money until I searched the web. You saved me money, heart-ached and aggravation. Keep writing!

  100. Thank you for this great post. I stopped watching Infomercials a few years ago, because I seem to have no self-control. I caught this one as I was flipping through the channels. My curiosity was about the ingredients list. I don’t have allergies, but other issues, so I’m careful about what I’ll put onto my skin knowing it will eventually get into the bloodstream. I did find some unimpressive ingredients when I typed that into my search engine. I, too, read the reviews from Amazon and I found some on the Sephora site also. I came across your posting and agree 100% with your findings. I just wish I’d found yours first, although I still probably would have done my own research :-). Thanks for all your hard work in researching this and thanks to all the prior comments, especially those who purchased, then offered the results from their personal experience with the company.

  101. Good afternoon,
    Thank you for doing all this research. I was very close to ordering. Until I read you article. Thank you!!!

  102. As promised, I’m following up from my earlier comments… my use of product and experience cancelling continuous Perricone product service. First of all, as skeptical as I am with product like this (I believe, short of plastic surgery (which I’m afraid of), diet and exercise are the best), after using the SubD neck cream religiously (morning and evening) for 2 weeks, I actually saw slight improvement in my neck. Quite frankly, I was kind of surprised. I lost some of the crepeness (sp?) on my neck. However, my skin is very sensitive and I felt a burning sensation (and some itching), to a point where there was some rawness to my skin. I figured if the product was that tough on my skin, I either shouldn’t be using at all or at least should be backing off some. Therefore, I called Perricone’s 24/7 customer service number 800-567-0287 and cancelled my continuous service. No problem at all. The agent I spoke with was as pleasant as can be. She said it sometimes takes the skin a couple weeks to adjust to something new. I let her know I gave it a couple weeks, but may try the original stuff sent ($49 for SubD, Amine Face Lift and Blue Plasma), which is why I wasn’t sending that back… only cancelling the continuous service. She said they were disappointed to lose me as a customer, but to please call back on the 24 hour customer service line if I change my mind and would like to order in the future. She further confirmed that no further product would be sent and no further charges would be on my charge card. Oh… and BTW, the smell of SubD, has a hint to mild fishy smell with something else (maybe citrus), but it didn’t bother me. And I am pretty sensitive to smells too. Another thing to note… although the $49 pkg. included the Amine Face Life and Blue Plasma, I have not tried them yet. I was mostly interested in the SubD for my neck. AT ANY RATE… IN SUMMARY, I TRULY BELIEVE SITES LIKE THIS MADE A HUGE DIFFERENCE IN PERRICONE’S CUSTOMER SERVICE. SO THANK YOU GHOST32! YOU HAVE HELPED US CONSUMERS NOT ONLY PRIOR TO MAKING A PURCHASE, BUT AFTER AS WELL!

  103. Christine: Your comment is appreciated, and I know what you mean about lacking control vs. infomercials–not personally, but from watching my wife go through the process. She nearly broke us in 2003-2005, thanks to a severe QVC + HSN shopping addiction.
    JoAnn: Hey, a miss is as good as a mile. Glad to hear we were able to help.
    Barb: Your follow-up here is extremely helpful; thank you. From what you’re saying, it certainly does sound like Perricone has upgraded its business practices, at least in the cancellation area. And you may well be right, that sites like this one have had a lot to do with that.

  104. Wow, I almost fell for this one…..the TV went to an infomercial and I got sucked into the show. I’ve heard of Dr. Perricone for years and seen his products in medical offices so I was close to pushing the buy button. I’ve been burned by Ponzi schemes in the past year (for all of my retirement) so caution quickly entered my mind and I decided to do a review search……Luckily I stumbled onto your website. Thanks for saving me a ton of frustration and time for when I would have been canceling and for the cost of the products.

  105. I love Dr. Perricone’s products. But I’ve used sub plasma 3-4 times on my neck and have an embarrassing red rash. If I thought this was the product working I would try to find a work around but I think it is something else. So I am taking it back for a refund.

  106. Lisa: Thanks for commenting. Glad we could help.
    Mep: There does seem to be an impressive percentage–at least of the people who take the time to comment here or on other review sites–who run into some sort of reaction problem.

  107. Thanks for the tips, looks like you saved a lot of people a lot of money. I was ready to order till I found your review. Keep up the good work.

  108. I would like to thank you from the bottom of my heart. You did all the work that I would have had to do.
    It just came on “that infomercial” and I said “let’s look this up” and I love honest to God reviews…from actual people like me and YOU.
    I am a 48 year old woman that has ALWAYS taken great care of my skin. My Mom taught me that. I have wonderful genetics…thanks to my parents and their parents. I have gone into sun tanning beds my whole life (but covered my face ALWAYS) and I always, always moisturized. THAT is very important especially in the CT winters.
    I was reading a article about Drew Barrymore and she recommended “ChristineChin” that’s how you would find it online and I started using her product 6 months ago. I read EXTENSIVE reviews on this cream because it is 69.00 dollars and I work very hard for my money. BUT it was something in passing that I saw…it wasn’t something that she was selling and after the reviews I said “hey it’s worth a shot”. I have used heavy duty moisturizers and have to because I have dry skin always and when I use these heavy duty moisturizers from the local store I BREAK OUT like I’m a 14 year old kid. With this moisturizer I didn’t and was amazed by that…even though it does have alcohol in it. It’s not the greatest smell but it WORKS. And NO I’m not getting paid for this and I can’t tell enough people about it and all I ever hear from my friends is “that’s a LOT of money”…but when you break it down (all the creams that you spent 10-20 dollars on and threw out) because they were crap…add it up and there you have it. You are actually out hundreds and over a life time thousands.
    So that’s my two cents..more like my ten cents. But I’m a skeptic and I’m cynical and I think you don’t get to my age without being so after you have fallen for so many “miracle cures” to everything out there. I have found that you need, really NEED to investigate the product (which you thankfully did) and there are no quick fixes in life…you have to work for it to get that thin waist…if not through exercise (which I HATE) then through diet <— which I don't have a problem with. Tell your wife that water is so very good for the skin…LOTS OF IT. If she can get down up to 3 liters a day it flushes the toxins out of the system and the glow your skin has is wonderful. Have her look into natural remedies…they don't cost much except a trip to the supermarket half the time.
    I wish her luck like every woman out there and as I said before there are no quick fixes to any problem in your life. Everything you do is work and if you don't want to put in the time…you end up with a result your not happy with.
    Thanks again for ALL your hard work and please don't take my recommendations as me being paid for anything…it's just life lessons. The dos and do not(s) of my idiotic buying !!

  109. I woke up to the infomercial at 1 a.m and stayed awake about 20 minutes watching before writing down the info to research today, so happy I found your site. I decided not to order, keep up the good deeds.

  110. I regret all the negativity in the posts. I ordered the products and liked them at first, but later discovered they had a drying effect on my skin. I returned them for a full, prompt refund. These products are not snake oil, just not for me.

  111. @Anonymous – I’m honestly glad your return experience with Perricone was a good one. There is negativity in these posts here because many of us had negative experiences with Perricone when it came to cancelling auto-ship and a hard sell when attempting to return unwanted products. If the negativity here caused them to improve their policies and customer service so you could have a positive experience with your return, then that’s a good thing. Right?

  112. Melissa: Great comment; thanks. As for my wife getting down that much water, that’s simply not going to happen. She can barely tolerate water with lemon in it and detests plain ordinary unflavored water like no one else I’ve ever known. We both understand how water is supposed to work, but the best she can do is dilute the heck out of some other sort of drink. That does work for her. And she’s well aware of natural products, uses quite a few of them.
    cyndlyn: That’s a sneaky hit, waking up to the infomercial! Thanks for the encouragement; we’ll keep the good deeds going as best we can.
    Anonymous: The negativity in the comments has been well earned, as witness your “drying effect on my skin” experience.:) Thanks for commenting.
    EMac: What you said! :)

  113. I’m from England, so here goes. I had been watching tv advertising and googling the sub-d offer for about 12 months. I was a sceptic too and didn’t want to get sucked into the auto-shipment which really annoys me!! In January 2015 watching TV, again, and thought it’s cheaper than a face lift, give it a try then cancel. So I ordered it. Been using it everyday for about 3 weeks, yes it has an odour but not intolerable, and its OK. Not sure it does what it says but maybe I’m expecting miracles. I thought £39.95 + postage every 90 days was do-able, I do like good products for my face. The crunch came yesterday, less than a month later, when I received an email informing me that my next delivery was due to be despatched, with an invoice setting out payment details. Basically, they stated that one payment of £45+ was due in February, another in March and then April, amounting to £119+. So the initial offer of £39.95 for 90 days supply with a locked in price, is misleading. You are expected to pay that amount every month, and I presume the 90 days supply of sub d is actually only one months supply. Very clever marketing and very misleading. Needless to say I was on the phone immediately to cancel and the guy was very helpful, no quibbling. So if you were to continue with this sub-d setup you would be paying around £500 a year whereas stupidly, I presumed it was more like £40 every 3 months. A big difference and not something I was prepared to do. Soooo, I would say, if you want to try it, do, but cancel your order straight away and maybe re-order (if you want to) at a later date.

  114. Thanks, Charlotte. Yours is, I believe, the first response from a reader in England, and it’s a helpful one. Thanks for sharing your experience, especially the part about the marketing being “…very clever and very misleading.”.

  115. Kind of wondered if their before and after photos in the infomercial were just Photoshopped because it looks like the exact same pic just altered in the second one.

  116. Scam it is, I cancelled the order I placed for the wife immediately after the auto re-order subject came up over the phone. I’d rather her go to a Dept. Store and buy what she likes.

  117. Nancy B.: Good point. I refuse to watch infomercials, so have to get these insights second hand. :)
    Sam: What you said. Or, if my wife can find something she likes (in any category, not just neck creams) on Amazon, I’m happy to order it for her.

  118. I was brought to this site after researching the infomercial I just saw. I was tempted because I’ve been wanting to try Perricone MD’s products for a while now. I frequent beauty boards and know many women who have had great results with the line. I liked the idea of getting several products to try for a fraction of the price, but was wary of the auto-ship so I did a bit of digging to see what kind of experiences people were having with it. I think I will skip the infomercial deal and stick with my original plan of purchasing from Sephora when they have the holiday sets out. Sephora allows returns for any reason, so if the products don’t work out for me, I won’t be out anything. Just an FYI, Ulta and Nordstom also sell the line and also allow returns. And you should also be able to request samples from any of those retailers to try the product before laying down any money.

  119. There you go, and thanks for the tips. I’m pretty sure someone has given us the heads up on both Sephora and Nordstrom’s in the past, but I’m not quite sure where. It’s always good to have an additional update here and there.

  120. I quite agree… how can a cream do the job of a facelift? Come on folks!! Save your money- do chin exercises… and DONT LOOK DOWN.. into a phone, a laptop etc. It WILL make a double chin for you! Stop these scammers.. how do they legally continue anyway? They should be sued. The photos must be photoshopped.

  121. Thanks for commenting, Ginny. I’d never thought about looking down as a way to produce a double chin–probably because I’m a guy, eh? :)

  122. I have been caught in the auto ship trap before. So when I called to order the Perricome product I told the operator NO auto ship they said no problem. That’s good I said because if I recieve anything but what I ordered by Law I can keep it and not pay. They hung up on me ! I guess they didn’t know how to handle that. If I had to rate your site 1-10 you would be a 20! Thanks for your honest and hard work. You could be a little easier on QVC &HSN it’s not ALL their fault they get people in trouble :() they’re well trained in what they do. P.S. QVC stands for quickly-vanishing-cash. LOL

  123. Up-date; I never received the product. But I have used the Perricome No Foundation Foundation and I really like it. I’m a red-head with sensitive skin and no problems so far. It evens out the tone of my skin very well. Thanks again.

  124. LOL! Thanks, Annie; I’ll have to tell my wife about the QVC (Quickly Vanishing Cash) acronym. Best I can do with HSN is “Here, Sucker, Now!”

    Cracks me up, too, that they hung up on you. Good work.:) Also happy to hear there’s at least one Perricone product you like. It is, after, all, an ill wind that blows no good. My wife is also a redhead with (hyper-) sensitive skin–and vitiligo to boot, so anything that can even out her skin tone is worth considering…although she won’t be considering Perricone; once soured on any company, neither of us goes there again for a lo-o-ong while. Example: I got mad at Sharp because of their inferior CB radios in the late 1970’s and didn’t buy anything else with that name on it for thirty plus years. I now have a Sharp alarm clock I really like (it’s got the old school bell clangers up top), but that was purchased pretty recently.

  125. Thank you so much for the insightful review of this product. After watching some of the infomercial I decided to do a little research. A Google search for reviews of this product included this post of yours. It definitely helped me make my decision that this product is, indeed, a scam (as I believe most products sold by infomercial are). Very, very well written!

  126. Thanks for commenting, Janice. I agree–that is, I also believe most products sold via infomercial are either outright scams or at least leaning strongly in that direction. And, of course, comments on my writing are always welcome. :)

  127. I love Dr. Perricone products. They are great for the price. I purchase much more expensive products for my face (La Mer, Skin Medica, Eminence). I have actually use Dr. Perricone products and don’t think he is a rip off. I think you may have had many bad experiences with the way he is selling this product than with the product. Your research of unsatisfied customers is valid but not accurate unless you have used the product. When I ordered the first time I didn’t have to sign up for auto ship. I didn’t have to send it back so I can’t report how the company would have handle it. I have ordered from Murad, P90X, Smilebrite, etc. So many others I have lost count but their introductory price allows me to try the product and if I like it then I look to see if I can get it on Amazon to save some money. I have never had a problem cancelling or getting credit for anything, yes they are a hard sell and I just say no, no, no until they give me my confirmation # and hang up. For me this review is more about your past experience than the product itself. Because this is one out of a million bad reviews that actually likes this product.

  128. Thanks for commenting, Annabelle. I’m glad to hear your experience with Perricone products has been good. It does occur to me that, since you mention purchasing “…much more expensive products….”–that you are probably better off financially than most of the folks reading and commenting on this post. The average consumer doesn’t consider his pricing to be a bargain by any stretch of the imagination. For those who simply don’t need to choose their restaurant meals from the right side of the menu…well, that’s a whole different kettle of fish, a completely different world.

    That said, we certainly don’t mind seeing a reader who “actually likes this product”. That’s a good thing. But I would point out that quite a number of the people commenting have pointed specifically to allergic reactions to the product. That much, at least, is based on product experience, not just experience with the marketing approach.

  129. Well, it would appear that Dr. Perricone isn’t finished with me yet. After returning the auto-shipped products with written instructions to cancel it, I was refunded for the first charge to my credit card. So far, so good. But when I checked my credit card statement today (3/3), I discovered that it has once again been charged for a portion of the cost of the products I returned to them in DECEMBER. I will have to get this straightened out with them, but I just wanted to caution everyone here to CHECK YOUR STATEMENT and KEEP checking it, even if they’ve told you they cancelled auto-ship. They might keep charging you long after the fact and you might miss it.

  130. Hi everyone….Perricone is back on The Shopping Channel (Canada)……on Saturday and that reminded me of your stellar website. I see since last time I was here the Perricone problems continue, so sad. Regarding Annabelle Carlos’s post, I have a fabbo website for her to check out ””. If this site doesn’t cause your panties to drop to the floor and go scampering out of the room, nothing will, lol. On this scientific site you can type in your product and all the ingredients are shown with toxicity ratings and a whole lot more. Type in Perricone and be prepared for a whole day of uncontrollable leakage (eye that is), giggle. They rate from 0/pefect to 10/probably gonna kill you. A lot of Perricone products are in the 6 to 7 range. I assume that is the ”omg, my face could explode and ruin my life, not to mention that expensive French wallpaper” range. Thank you again Ghost for your continued work on this site and your wit which helps to make our saggy faces tighter, Glen

  131. Interesting site; thanks. I’ve got another way to make my neck, at least, a good bit tighter: Just have the old lymph glands swell up and mostly stay that way. Oh, wait…that would be another topic….:)

  132. Hey there, just checked out the final live presentation of Perricone on They sold less than 200 of their acyl-glutathione duo ”blockbuster” @ $169.99 ( reg. $300.00).Thats 200 for all of Canada, giggle. The Shopping Channel will be kicking their saggy bums out of there before long with numbers like that. BTW when you google ”perricone scam” YOU are number one in the list now, woohoo. Presenter just said ”I’m in awe of his genius”, cack. Personally I’m in awe of his sleaziness, just sayin’. Cheers, Glen

  133. Wow. I can’t stand infomercials–any of them–so hadn’t seen that line, but I’m in awe of YOUR genius for that “…cack.” line. Awesome.

    200 for all of Canada…there’s no way that would cover his cost to run the ad in the first place, would it?

    I did have to check it out when I read your mention of this page popping up #1 on Google now. It really does! How cool is that? Know this, though: It’s the people who post comments who’ve made that happen. Google is strong on giving recognition to pages where readers actually participate on an ongoing basis. So, THANK YOU! :)

  134. I was going to give it a try since I have been watching it on tv so many times. Thanks for doing this research and sharing the information. It’s being super helpful!!

  135. I just saw another Perricone infomercial and have been wanting to try his products for years. I read your wonderful and witty review — thank you. You are “one of us” mere mortals and I appreciate the time you spent looking into this. I also read all of the comments of other readers and appreciated the recommendations and websites others posted. I won’t be trying Perricone but will look into the sites being shared. Has your wife ever used, or have you looked into, StriVectin? If so, I would love to read your review. Thank you again!

  136. Thanks for commenting, Linda. No, Pam hasn’t tried StriVectin. I hadn’t heard of it but did go check it out online after I read your comment. Based on the number of Amazon 1 Star reviews that mention allergic rash reactions, she probably won’t be trying it either. There are a lot of 5 Star reviews, too, but my wife is so ultra-allergic to so many things that it’s not likely she’ll care to risk it.

  137. Thank you for posting your thorough investigation and results! I was just beginning mine when I discovered yours under “scam” – always my first search. You saved me a lot of time, money and disappointment.

  138. Thanks for commenting, Beth. It’s feedback that keeps me motivated, especially feedback (like yours) about how this post has helped a reader here and there. :)

  139. Perricone is a well known brand, and anyone concerned about skincare would have run across it at some point. The cold plasma line is, yes, SUPER stinky. It does dissipate after a while, but it’s definitely going to be deal breaker for lots of people. Also, it is very expensive, and considering what it costs retail, I would think going through the infomercial, and dealing with the hassle of cancelling autoship would be worth it for someone who really wants to try the product.

    Note that the “3 month supply” is 1 fl oz for each of the two products, which is half what they are normally sold retail. Even still, you’re saving about $65, plus whatever you would pay for the additional free products you get. So, the question is whether $65 is worth the time, effort, and possible frustration of cancelling the autoship. If you don’t want to deal with that, but still really want to try it with the option of returning if you get a rash or if you can’t handle the smell, just buy it at Sephora or Nordstrom ($135 and $98 respectively, for 2 oz each), and hold onto your receipts. Both stores will take returns even if you’ve tried the product for months, especially if you have your receipt.

  140. I really appreciate your canned investigation of the Perricone products. I also wasted sleep in the AM watching the infomercials. and caught your comets prior to being sucked in too yet another product that either smelled horrible or didn’t work. Thank you dearly and I look forward to others finding out the truth before it is too late.

  141. Thanks for commenting, Catherine. We’ve had more feedback on this post than any other I’ve published in the last five years, and it’s appreciated.

  142. Hello, and Thank YOU! I, just like so many here have been wanting to try these products. Most women my age 59 are seeing these changes, especially to the neck area. We are so vulnerable since this is what happens at our age, and it is a bitter pill to swallow. So.. naturally we want to try just in case this one product might do what it claims. As so many other comments have been made, it is just not going to happen with a creme. Well, thanks again for centering me, I feel so grateful there are people like you out there helping us fellow humans. You saved me from a huge waste of time and money.

  143. You’re more than welcome, Patti. It’s good to know we’ve helped you stay centered. :)

  144. Thank you! You are now on my “favorites” list. I’m calling on you before I reach for the credit card! LOL

  145. LOL! Great! Now, if I could only get my wife to do that every time (call me before she reaches for the credit card)….:)

  146. Thank god for reviews. If more people would take the time and look for reviews to everything that they want to buy they would be saving themselves a whole lotta money. I have to be very careful when I buy something. I don’t have a lot of money. And when I can find a good deal with no auto ship and payments it is even better. Thanks for the info and red flags. I have decided to grow old as gracefully as possible, but not by buying everything off Tv or online.

  147. There you go; I’m very much with you when it comes to NOT buying “everything off TV”–though I do a fair bit of online shopping, mostly from Amazon if I know what I want. As for growing old gracefully, my wife won a war between us and essentially forced me to go get hearing aids. Which do work, but there wasn’t much that was graceful about the transition! :)

  148. Make sure those hearing aids are needed. My dad got a hearing aid and found out after about a couple of years it was just ear wax buildup. He went through a lot of hassle for nothing. I felt real bad for him. I HEAR a good ear lush is sufficient.

  149. ROFLMAO! I presume an “ear lush” is somebody who can’t hear a kitchen faucet going without pouring himself a drink?

    Oh, the hearing aids are needed. I blew the heck out of my hearing in December of 2010 (careless inadequate-protection accident involving combat practice shooting from a prone position on frozen ground with a short barreled .357 Magnum revolver). For some time, everybody sounded like Donald Duck on laughing gas. Over the years, a lot of the damage healed, but not quite all of it. Plus, with plenty of years around heavy machinery and firearms (hunting and in the military), not to mention the bark Pam’s voice had during our first couple of years together (that’s no joke)…yeah, it’s not just wax buildup. I made it longer without the hearing aids than either of my brothers in law, though, so that’s something. :)

  150. Oh, of course if they are needed. I got hit upside my head and my ear drum popped. I have had trouble in that ear every since. There was a hole. Scar tissue is covering it now. Sometimes when I am listening to someone talk or something on tv it sounds like a different language. I am constantly asking ‘Will you say that again’.

  151. I totally understand that. When I was a little kid, I had ear infections that burst my eardrums multiple times, at least twice on one side and one on the other. The holes healed, and the audiologist tells me the drums vibrate the way they’re supposed to vibrate, but I’m sure there’s some residual effect from every injury. I don’t know if getting hit upside the head ever burst an eardrum in my case, but I certainly did take a number of blows in the rodeo arena during my years of bronc and bull riding on the circuit. Got hit hard enough to knock me out at least 3 or 4 times, though one of those hits was straight to the chest, not the head.


  153. Thanks for commenting. You did make me smile a bit when you mentioned cucumber; I’d forgotten all about that.

  154. Well I’m a big rodeo fan for sure. I can believe you probably have lots of aches and pains from that life. As bad if not worse than football players. From all my labor work I did throughout the years that has all caught up with my now. I have horrible knee and back pain. Owie. :)
    Here’s to our golden years of letting our bones rest.

  155. Sorry to hear about your Owie, Debbie. Fortunately for me, I don’t have any of that; my rodeo years left a few lumps and bumps here and there but nothing that registers on the pain charts. (Now, that is. I did have some dandy challenges a few years after quitting the circuit.) That life did cost me 1/8 inch of height, though. I give most of the credit for that to the bareback broncs, that being the only event where riders routinely wear foam pads in their pants to cushion the “horse spine to human tailbone” pounding that’s an integral part of the situation.

    My wife, on the other hand, does indeed have really diffiuclt pain–from head to toe. She didn’t rodeo much (other than a bit of barrel racing), but she was a top gymnast, a martial artist, a workaholic, and played hard with the boys for many years. It all caught up to her with a vengeance when she was in her late forties and has progressed ever since. (She’s 63 now, turns 64 in September.)

    I’ve noticed the best thing for my bones (not Pam’s–she’s pretty fragile) is hard labor. Since we live off grid and I built our home single handed from the ground up, there’s plenty of that around. :)

  156. I use the neck cold plasma and it does what it says it will do. However, I desperately want to stop the auto ships but don’t know who to contact as I don’t know which co. I ordered from. Can you help? Thanks loads, RitaPrice

  157. Rita, there are a couple of things you can do. First, since AutoShip is up and running, it probably doesn’t matter which reseller you bought the product from; you can bet the AutoShip is based right smack dab in Perricone headquarters. So the first thing to try would be to call Perricone’s customer service number–but please be careful. I just checked that website and noted that the number is there for callers who have issues…but it’s ALSO a “product” phone line, so while you’re asking to get AutoShip, the person on the other end of the line may well be simultaneously attempting to sell you even more “stuff”. The website is easy enough to find through a simple Google search. (You’ll need the Customer Service > Contact Us page.)

    Once you’ve given that a shot, you’ll end up with one of three results:

    1. The rep on the phone will have assured you that your AutoShip has indeed been cancelled at your request, in which case you’ll need to keep an eye on your credit/debit card activity to be sure that really happened.

    2. The rep will try to shuffle you off to someone else, or

    3. You won’t get any satisfaction whatsoever.

    If the result is either #2 or #3, then it’s time to contact your bank or credit card company and have your card cancelled and reissued with a different number. That’s a super pain for sure, but it works.

    If the result is #1 but you find another AutoShip charge later, then you contact the card company (or bank), advising that the charge was NOT authorized. Locally, our banker has on occasion made a phone call to the vendor in question (not Perricone, thankfully, as we never ordered from them) and gotten things stopped–but again, you may have to consider “crushing” your card and starting over.

    If any of our readers have a simpler (i.e. less hassle) approach, feel free to let Rita know.

  158. Hi Rita…Hi Ghost
    Call Perricone at 1-888-823-7837 and ask to cancel auto ship. If you like this product, it is available at ”” in the U.S. or ”” in Canada. If you want a company with amazing service, knowledge and products that REALLY work, check out ””.

  159. Rita…oops forgot…the ingredient in Perricone that makes your skin tighten is ”dmae”. You can purchase ”dmae serum” at for $16.00 oz. or $52.70 for 4 oz. It works amazingly well and does not have a fishy smell like Perricone Cold Plasma. I use it once a day with the collagen serum and anti-aging cream in a.m. At night I use collagen serum, vitamin a cream and uv repair cream. The way I got started after looking at their website was to email ”” with details about skin, age, etc. and what you would like to accomplish with your skin care products. He will recommend products for you. Their shipping is super fast btw. One more thing, then I’ll shut up, lol. I’m 67 and up until age 40 I was the first one on the beach and the last one off in October. You can imagine 20ish years later what was happening with my skin. Jonatan recommended uv repair cream(with the booster) for my iguana neck. I was extremely doubtful that it would work as I had tried at least 25 other companies with zippo results. It took about 5 weeks before I really started noticing a difference. Now, months later, the skin on my extremely sun damaged 67 year old neck and face looks 25 years younger. My neck has been totally restored to a healthy skin. I’m truly amazed. In my opinion there is nothing comparable to the products from this scientific skin research company. Sorry for blabbing on and on and my best wishes to you, Glen.

  160. Thanks for posting, Glen. Looks like that info could really be helpful. I had not posted the 1-800 number because of the site’s admission that it doubles as a “product” line (hence my heads up warning to Rita), but with that said, yes, that’s the number.

  161. Hey I have a question!
    I’ve been using perricone products for five years now. I had a family member that worked for them. I’m not going to lie. I love his products and I have seen results, so thats why I’m a little surprised. I really trusted his products and never believed he was a scam artist trying to make big bucks, since in his books he puts so much effort and continuously says you will never have good skin unless you take care of yourself from the inside out (eating, drinking, and exercise). My thoughts… why sell the importance of eating healthy and exercising to get good skin if all you want is people to buy your products.

    BUT that doesn’t mean I don’t believe you or your findings! I’ve tried everything from high end products to organic and all natural products. Skin care is the one place I allow myself to use something I know that isn’t organic and all natural, because organic stuff just doesn’t do the trick. So, I have a question for you… Do think Dr. Perricone, is just trying to scam and make a buck with this particular neck product or would you say you don’t trust any of his brand, its claims, or the “studies” behind it? did you go on to investigate, as I believe that his only official website, which also carries the neck cream and I don’t believe the is an official site with perricone (could be wrong!) I have a hard enough time using products that I know have chemicals and fillers in them (but I love the results that organic products cant offer) just as long as I know I’m not putting something on my face that has absolute zero backing/credibility and seems quite questionable. Any product that isn’t all natural is going to have some chemicals in it, but your finding are making me worried about perricone.

    Also, I’ve been told them smell in his products is caused from multi all natural ingredients he uses that the scent is naturally going to change which people aren’t used to because they’re used to chemcial filler products that controls odors. I don’t know what to believe! HELP!

  162. Nicole, I’ll do the best I can to address your questions “by the numbers”, to wit:

    1. I began my online investigation with his with his official website.

    2. That site does advertise Sub-D as well, which leads me to believe the Sub-D site is “official” as well.

    3. There seems to be little question that one or more of his products do get results for some people, but certainly not for all people. What the percentages are, I do not know.

    4. Unfortunately, there are also many reports from people who’ve tried the product that indicate a disturbingly high percentage of allergic reactions–which is a concern for my wife especially, as she is dangerously allergic to many, many allergens.

    5. You mentioned the smell. That appears to bother some people not at all while pretty much gagging others to the point of pure revulsion.

    6. The worst knocks against Perricone, however, have been the hard sell tactics–and delaying tactics when cancellations of AutoShip were requested–that seemed to be standard operating procedure for the organization. Recent commenters have reported slightly better customer service interactions on average, but the question remains: Is there a question of ethics involved here? (In my opinion, I would say yes; neither my wife nor I would ever treat any customer the way Perricone’s people have routinely treated his customers–and yes, we’ve both run businesses in the past.)
    Now, let’s try to summarize: Personally, I would not deal with Perricone under any circumstances–but he does have some thoroughly satisfied customers who swear by his products. All I can advise you to do is trust your gut. You love the products. If the products work for you, that’s kind of the point, right?

  163. Was going to buy for my wife, then read your review and decided against it. But I did find a list of the ingredients on a site selling the product. I think it was

    Ingredients: Water/Aqua, Glycolic Acid, Tyrosine, Dimethyl MEA, Isopropyl Palmitate, Acetyl Carnitine
    HCl, Arginine, Cetearyl Alcohol, Glyceryl Stearate, PEG-100 Stearate, Phosphatidylcholine, Thioctic Acid,
    Rosa Moschata Seed Oil, Vaccinium Macrocarpon (Cranberry) Seed Oil, Ceteareth-20, Caffeine,
    Dimethicone, BHT, Saccaromyces Ferment, Magnesium Aspartate, Zinc Gluconate, Phenoxyethanol,
    Rhodiola Rosea Root Extract, Caprylyl Glycol, Phytic Acid, Carnosine, Disodium EDTA, Elaeis Guineensis
    (Palm) Oil, Astaxanthin, Copper Gluconate, Tocotrienols, Sorbic Acid, Fragrance/Parfum, Limonene,
    Tocopherol, Sodium Hyaluronate, Linalool, Alanyl Glutamine.

    Information provided by Perricone MD.

  164. Sam: Thanks for the ingredient list.
    Rita: That’s good to hear. I’d hate to think NOBODY got good results. :)

  165. Oops forgot……the rating of each ingredient goes from 0 to 10. 10 being the most unsafe and possibly toxic…. Glen

  166. Good to know. Not that I see the ratings in what you posted, but I suppose one could Google “toxicity rating” for the various ingredients…oh. Wait. I got it; that link triggered my site’s “this might be spam” warning, so it didn’t show until I rescued from the pending bin. Thanks.

  167. I have ordered and tried this product. Can’t say though if there’s any real improvement. Perhaps because my neck didn’t need a lot of “help” in the first place? But I did get to talk to a live person(I didn’t call at 10:30 pm though), they were really good about canceling my subscription with them, and there would be future orders. Not only that, but you can return the bottles to them, and get this, even if it’s empty. Granted, this was a little while ago. So I don’t know if they might’ve changed this condition. So it wasn’t a bad experience overall. But as with anything, you cannot really expect overnight results, and most certaintly not in 30 days or less. I’ve tried a number of creams and serums, and have yet to see any of the promised results. But after all those years, and all the different products, my skin doesn’t look too bad(I’m 51 by the way and never went into the sun much, except when I was younger).

  168. Lil flower, I have to say I love that user name. :)

    Also, the comment is appreciated. It’s good to hear you had no difficulty with the business side of the operation. We’ve been hearing a little more of that lately. Who knows; Perricone may have upgraded his operation some.

  169. I just wanted to say THANK YOU for this review. You saved me frustration, disappointment, and money. Keep doing what you do Ghost32!! It’s truly appreciated.

  170. With the highest respect.. all of your reasons for stating that Perricone is a scam are non-substantive points. In fact, some of your points are downright false. Such as ‘no ingredient list’. The site does refer to the new peptides that are being used in their products. Yes, I do agree that I’d like to see more data on the ingredient list. But he explains for instance, that blue plasma consists of a peptide mixture.. and on another page on the site, he talks about the peptides. You want to research all over the web when you see these types of ingredients that you don’t understand.. when you do.. you’ll see that peptides are the new way of reducing aging. There is all sorts of research and data that talks about the 3 main peptides that have just been recently found to heal aging and many other types of aging diseases. Perricone was the first Dr to put these peptides into an anti aging product.. and geuss what.. IT WORKS! I can guarantee you that Perricone products are NOT a scam. I’m living evidence. I had neck wrinkles before I started on perricone and after one month they were gone!!! Now.. about your wife’s experience.. tell her not to lose hope.. she was probably allergic to a lotion that perricone uses to distribute the anti aging product. There are many products out there that are using this new peptide technology… tell her to keep trying products and she WILL find one that works with her sensitive skin.. she will be so much more happy because she definitely will look 10 years younger after 30 days.. regardless which one of the triple peptide anti aging products that she uses.. Don’t give up honey.. I suggest that you do some reseach on a product before you create railing reports like these. Remember you are one person. You do not make up the whole of the consumers who use and love perricone products.. do some research and you will be very relieved if you really do want to know the truth.

  171. Tia Marie, I’m happy to hear Perricone works for you; any consumer getting the help she (or he) is looking for is a good thing. That said, a few brief rebuttals:

    1. In my book, simply referring to “peptides” or “a peptide mixture” does not qualify as a list of ingredients.

    2. If you read through the comments prior to yours, you will have noted that many of the people who’ve posted have mentioned allergic reactions, unpleasant odor, and/or lack of positive results.

    3. Likewise, if you read my post carefully, you will also have noted that the greatest number of red flags when I originally researched Perricone did not necessarily pertain to the product itself but to the questionable business practices in place at the time.

    You are correct, of course, when you state that Pam and I do not make up the “…whole of the consumers who use and love Perricone products….” After all, neither of us has ever been a Perricone consumer, period, nor will we ever be.

  172. This is not a scam. Anyone interested in trying these products can at any locate Sephora store, with money back guarntee with your receipt.
    The Perricone products are not fluff skincare, filled with fragrances and ineffective ingredients. No it doesn’t smell the greatest however it works better then most products. It does have a fast delivery system that can cause sensitivity at first however many women that buy it said that fades once the skin gets accustom to it. Dr.perricone is a wonderful established product line. I don’t work for them, I am a former employee of Sephora and beauty professional for over 10 years , concerned about the misinformation given regarding a wonderful brand.

  173. Thanks for the comment, Judi; pro-Perricone views are welcome here, too. However, nothing reported on this page can legitimately be construed as “misinformation”: The red flags I tallied are all based on the actual Perricone website pages plus Amazon and other online reviews by consumers that were available at the time of publication. Everything since then has been simple commenting by consumers or potential consumers. Also, I have never deleted a positive (pro-Perricone) comment yet, with the exception of one where the language and tone were both highly inappropriate.

  174. Some points you brought up are valid such as the lack of an ingredients list and the no proven trials. However, this product has equally amazing reviews especially on Sephora. I bought it and couldn’t be happier. My skin has improved dramatically. One of the products has a slightly fishy smell (the neck one) but fades away after ten minutes. The other ones don’t and are beyond amazing. Another thing I think you’re confused about is the 45 day result thing. You say a person wouldn’t even know before they get the next shipment. Not true because the product ships in 3 month supplies. So you would know before your next shipment if it works. I agree auto ship is annoying but it’s a business and they use tactics. All you do is call and cancel. I called with a question at 8:30 pm and someone answered immediately. Im just saying some of your red flags make sense but that doesn’t mean the product doesn’t work.

  175. It’s clear (from the comments, especially the more recent comments) that the product does work for some people. Thanks for commenting.

  176. Good morning, Well glad my spider senses kicked in when I was watching the infomercial this morning on Sub D. My initial reaction was to run for my wallet, then I realized all the models (and celebrity Courtenay) were far too perfect (great make up artists). So I decided to google Sub D and your website came up. I have been reading the feedback and just wanted to say thank you all for taking the time to share your experiences and offer advice. You have to admit though that if the product smells fishy, then it probably is haha. Have a nice day.

  177. Thanks for commenting, Sheila. It’s good to trust one’s sense of smell…and one’s spidey sense as well. You have a nice day, too.

  178. Thank you for this very detailed feedback, honestly my first flag was raised when I saw Dr. Periccone’s wrinkled face, that was my first red flag, followed by the Autoship, then no ingredients, so I googled the Perricone SCAM words and your review was dead on.

  179. You’re making me smile, Maggy. His wrinkled face wasn’t quite as wrinkled when I first wrote this. :)

  180. well now i actually afraid to order this product my money is better in my pocket then theirs……

  181. Pam, Ghost32 is my (Fred Baker’s) user name, left over from when I wrote for six years at As for who Fred Baker might be, you can figure that out from various posts on this site or by searching “Fred Baker” in the Books department on Amazon. I’m the Fred Baker who wrote Tam the Tall Tale Teller.

  182. And thanks for your review of Tam the Tall Tale Teller, Manny. Note: If you’d care to drop me an email (my email address is listed on the Contact page) with your snail mail address, I’d be more than happy to mail you a signed copy of the paperback version when it becomes available. You’ve more than earned it.

  183. Well, first I have to say that Tia Marie and Judi both sound as though they work, in some capacity, for the infamous Perricone, MD. and I am glad you didn’t delete their comments, however sad their grammar and spelling. Secondly, I must say that the first and only time I saw the commercial, I was intrigued but I immediately noticed the good MD with his sagging skin…then I saw that the TV ad had dozens of “ingredients” being thrown out with rhetoric about the same, resolving into an cell-like shape – very scientific looking (ha). Of course the AutoShip requirement is ever present with any such product and once you’ve been burned, forever burned. As some of your readers noted, the actresses endorsing the products don’t really need any help – and they get that from their makeup specialists. Let’s all age as gracefully as we can, given genes and choices made in life. Thank you for keeping all of the wanting hearts our there safe and with their money in their possession. You do Good, as always. Thank you ever so much.

  184. Thanks, Peg. The possibility that Tia Marie and Judi might not be completely disinterested parties did occur to me. :) Your comment is much appreciated.

  185. Sub-D Ingredients

    Aqua (Water), Glycolic Acid, L-Tyrosine, Dimethyl MEA (DMAE), Isopropyl Palmitate, Acetyl Carnitine HCl, Arginine, Cetearyl Alcohol, Glyceryl Stearate, PEG-100 Stearate, Phosphatidylcholine, Thioctic Acid (Alpha-Lipoic Acid), Rosa Moschata (Rosehip) Seed Oil, Vaccinium Macrocarpon (Cranberry) Seed Oil, Ceteareth-20, Caffeine, Dimethicone, BHT, Saccaromyces Ferment, Magnesium Aspartate, Zinc Gluconate, Phenoxyethanol, Rhodiola Rosea Root Extract, Caprylyl Glycol, Phytic Acid, Carnosine, Disodium EDTA, Elaeis Guineensis (Palm) Oil, Astaxanthin, Copper Gluconate, Tocotrienols, Sorbic Acid, Parfum (Fragrance), Limonene, Tocopherol, Sodium Hyaluronate, Linalool, Alanyl Glutamine.

  186. I’m glad a read this article, I was thinking of buying dr perricone cold plasma for the neck. I got myself into another cream scam. I got put of it by cancelling my bank card first and then called each one I order, (they were suppose to be free trials.) They werent. So I called each one to cancel. Wichita they did but not without the song and dance ,about how they could extend the trial period and lower the cost. Long story short. I learned my lesson. 2 of the cream have SNAKE VENOM in it. I don’t know if that is safe to use. So yes you could say they sold me Snake oil. It took 2 hours to cancel.

  187. Ruth, I’m sorry to hear you’re embarrassed. A whole lot of people get taken in by scams; it’s not like you’re alone or anything. That’s absolutely fascinating, that two of the creams you’ve encountered have snake venom as an ingredient. It would seem to me that it would be a whole lot easier for most manufacturers to put out products without bothering to stop to milk a rattlesnake or a cobra, eh?

  188. When I was watching the infomercial, the idea that one could get so much for so little made me recall my friend’s experience with being trapped in a fight with a different company over autoship. That, in itself, gave me some doubt about “Try Sub-D”. And after reading this site, my decision not to try it has been cemented.

    I guess its true, and sad, that one cannot be inherently ethical in a monetary system!

  189. Michael, I totally agree with you about AutoShip. On the other hand, I’m not sure it’s impossible to be “inherently ethical in a monetary system”. Except for those who barter extensively, of course, our nation definitely runs on money, but I’ve been fortunate enough to encounter quite a few high-ethics businesses out there in the big, bad world.

    Examples? Well…I’ve had nothing but good experience with WordPress (free software powering this site), DreamHost (for-pay website host), Bingham Equipment of Arizona (who put together the purchase details of a brand new Kubota tractor/backhoe/loader for me at zero down and zero percent interest for 60 months), our local Internet provider, and others, all of whom meet the “inherently ethical” test.

    Guess I’d say it’s not always easy to hold to that standard, but it’s certainly not impossible, either.

  190. They would better off buying a tube Preparation H and rubbing on their neck (and that stuff smells awful) if it will shrink H, it would definitely tighten the neck.

  191. You are correct. That is, I know a number of people who do use Preparation H for just that purpose. Whether they would be “better off” is, of course, a subjective sort of thing. :)

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